Bear in mind that customised products cannot be exchanged or returned.
However if you receive a flawed or damaged order, we are always willing to replace or refund it if you communicate the issue 5 working days after your order reception. To start the process email us at firstname.lastname@example.org including all relevant information along with a photo of the issue and order number if applicable, for quicker processing.
We ship worldwide. Free shipping to Portugal in orders over 120€.
Deliveries times for Clothing, Accessories and Homeware (exc. Tablecloths)
Portugal (CTT Express) - 3 to 5 business days
Outside Portugal (DHL Express) - 4 to 7 business days
Deliveries times for Customised Products, Tablecloths and Printed Fabric
Portugal (CTT Express) - 8 to 12 business days
Outside Portugal (DHL Express) - 8 to 14 business days